To existing clients, Harmonise Bodyworks will continue to visit Melbourne regularly and will be available for limited appointments.
Email harmonisebodyworks@gmail.com if you wish to be added to the Melbourne mailing list. You will be sent a booking link once the exact dates are confirmed.
If you cannot find a suitable time online, please call or text 0423610208 to be added to the wait list.
In the interest of sustaining the quality of service at Harmonise Bodyworks, the following cancellation policy applies:
A minimum of 24 hours’ notice is required for the cancellation or rescheduling of an appointment. In the event of a late cancellation or rescheduling made with less than 24 hours’ notice, a charge of 40% of the session fee will be applied. Where late cancellation occurs within 3 hours of the appointment time, the full appointment fee will be charged to the card stored on file.
By checking the box when making your first booking, you indicate that you have read and agree to these terms.
By following the link in your confirmation email, or SMS reminder, you can make changes to your booking up to 24 hours before your scheduled appointment. This allows sufficient time for your session to be offered to other clients in need. You are also welcome to send someone in your place when you cannot attend.
While I can appreciate that life happens, I kindly ask that you take ownership of any unforeseen circumstances that prevent you from attending your scheduled appointment. Your cooperation and understanding in honoring this policy is appreciated. I take no pleasure in applying cancellation fees, however, they are essential to the vitality of Harmonise Bodyworks as a business and important for our mutually respectful client-practitioner relationship.
At Harmonise Bodyworks, we take the safety and well-being of our massage therapists very seriously. As dedicated professionals, it is our expectation that our therapists are treated with the utmost respect and professionalism.
We have a zero tolerance policy for professional boundary violations. Harmonise Bodyworks offers a strictly therapeutic service and any inappropriate advances, comments or actions towards our therapists will not be tolerated. We fully support our therapists in terminating a treatment if they are made to feel uncomfortable or unsafe. In such instances the client remains liable for the full session fee.
Instances of inappropriate behaviour will be reported to the appropriate authorities, and the offender will be blacklisted from future bookings.
It is expected that the setting and location for your requested mobile treatment is appropriately safe and accessible for your therapist to attend, and does not demand excessive physical labour to set up (ie. several flights of stairs) If you are uncertain about the appropriateness of your setting, please call, email, or text beforehand to discuss. We have a safety protocol in place to monitor the location of therapists, the start and end times of sessions and any deviations from the schedule. Therapists maintain the right to leave any setting in which they are made to feel unsafe at full cost to the client.
We appreciate the cooperation of our clients in upholding these standards, ensuring a safe and mutually respectful client-practitioner relationship.